Anaconda incident

Delayed CDN sync

Resolved after 24 minutes, affecting Repository Service - conda.anaconda.org, on April 22, 2024.

resolved Apr 22, 2024, 09:42 AM UTC

The CDN sync for all channels is fully operational again. The root cause for this delay was a maintenance operation on the CDN sync that we had wrongfully identified as not impacting the operation of the CDN sync. We have already prevented this error from occurring again by adding an additional safeguard.

Started
Apr 22, 2024, 09:17 AM UTC
Resolved
Apr 22, 2024, 09:42 AM UTC
Duration
24m
Detected by Pingoru
Apr 22, 2024, 09:17 AM UTC

Affected components

Repository Service - conda.anaconda.org

Update timeline

  1. investigating Apr 22, 2024, 09:17 AM UTC

    Our monitoring alerted us to the CDN sync for popular channels on anaconda.org being delayed. We are investigating.

  2. monitoring Apr 22, 2024, 09:19 AM UTC

    We have identified the root cause for the issue and have resolved it. We are monitoring the situation, all channel CDNs are expected to be in sync by 9:40 UTC.

  3. resolved Apr 22, 2024, 09:42 AM UTC

    The CDN sync for all channels is fully operational again. The root cause for this delay was a maintenance operation on the CDN sync that we had wrongfully identified as not impacting the operation of the CDN sync. We have already prevented this error from occurring again by adding an additional safeguard.

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