Resolved after 8 hours 12 minutes, affecting Public Repository Service - repo.anaconda.com/pkgs, on June 28, 2024.
We use a web application firewall to apply rate limits to requests to our software repository service hosted at repo.anaconda.com. Due to a misconfiguration, these rate limits were being applied at too low of a level, which interrupted access to the software repository incorrectly, for some of our users. This condition existed for about 13 hours, from 11pm UTC June 27 to 12pm UTC June 28. We deployed a fix and are monitoring closely.
Affected components
Update timeline
- monitoring Jun 28, 2024, 12:59 PM UTC
We use a web application firewall to apply rate limits to requests to our software repository service hosted at repo.anaconda.com. Due to a misconfiguration, these rate limits were being applied at too low of a level, which interrupted access to the software repository incorrectly, for some of our users. This condition existed for about 13 hours, from 11pm UTC June 27 to 12pm UTC June 28. We deployed a fix and are monitoring closely.
- resolved Jun 28, 2024, 09:11 PM UTC
This incident has been resolved.
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