Anaconda incident

Elevated error rates on repo.anaconda.com

Resolved after 5 hours 44 minutes, affecting Public Repository Service - repo.anaconda.com/pkgs, on December 5, 2024.

resolved Dec 05, 2024, 02:19 PM UTC

The metrics show that repo.anaconda.com is fully functional again since 2024-12-05 13:50 UTC.

Started
Dec 05, 2024, 08:34 AM UTC
Resolved
Dec 05, 2024, 02:19 PM UTC
Duration
5h 44m
Detected by Pingoru
Dec 05, 2024, 08:34 AM UTC

Affected components

Public Repository Service - repo.anaconda.com/pkgs

Update timeline

  1. investigating Dec 05, 2024, 08:34 AM UTC

    We are seeing an elevated error rate on some paths for repo.anaconda.com starting at 2024-12-04 16:05 UTC. We have been investigating this since then and will provide updates as the investigation progresses.

  2. investigating Dec 05, 2024, 10:48 AM UTC

    We are continuing to investigate this issue together with our infrastructure providers.

  3. monitoring Dec 05, 2024, 01:37 PM UTC

    Our infrastructure provider identified an issue and is deploying a fix to their systems. We are seeing improvements in our metrics and continue to monitor the situation.

  4. monitoring Dec 05, 2024, 02:01 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 05, 2024, 02:19 PM UTC

    The metrics show that repo.anaconda.com is fully functional again since 2024-12-05 13:50 UTC.

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