Anaconda experienced a minor incident on July 1, 2025 affecting Home Page - anaconda.com and AI Platform Application - anaconda.com/app and 1 more component, lasting 7h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Home Page - anaconda.comAI Platform Application - anaconda.com/appNotebook Service - nb.anaconda.com
Update timeline
- investigating Jul 01, 2025, 10:54 AM UTC
We are seeing an elevated error rate for anaconda.com.
- investigating Jul 01, 2025, 12:25 PM UTC
We are continuing to investigate this issue.
- investigating Jul 01, 2025, 03:51 PM UTC
We've rolled out a fix for the errors on nb.anaconda.com and are monitoring the rollout.
- investigating Jul 01, 2025, 05:32 PM UTC
The error rates on nb.anaconda.com are still elevated. We are continuing to investigate.
- resolved Jul 01, 2025, 06:28 PM UTC
The error rates on nb.anaconda.com appear to be caused by people with inactive browser tabs, due to a recent update to the Notebooks service. Reloading the tab or clicking on the "Restart server" button should fix any remaining errors.