Anaconda incident

Networking performance issue causing slowness for Anaconda products

Major Resolved View vendor source →

Anaconda experienced a major incident on August 21, 2025 affecting Front End Web Service - anaconda.org and Home Page - anaconda.com and 1 more component, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 06:00 PM UTC
Resolved
Aug 21, 2025, 08:22 PM UTC
Duration
2h 22m
Detected by Pingoru
Aug 21, 2025, 06:00 PM UTC

Affected components

Front End Web Service - anaconda.orgHome Page - anaconda.comEduBlocks WebsitePyscript.comAI Platform Application - anaconda.com/appDatabaseEduBlocks AppPyscript.netAI Platform API - anaconda.com/apiRepository Service - conda.anaconda.org

Update timeline

  1. identified Aug 21, 2025, 07:06 PM UTC

    Due to a networking performance issue affecting data centers in Ashburn, Virginia, users accessing Anaconda services may experience slowness or timeouts. We're working with our support contacts and will provide updates as we receive them.

  2. monitoring Aug 21, 2025, 07:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 21, 2025, 07:53 PM UTC

    Our CDN provider has rerouted traffic at 19:07 UTC and marked the incident as resolved. We are continuing to monitor to ensure full resolution.

  4. resolved Aug 21, 2025, 08:22 PM UTC

    This incident has been resolved.