Anaconda incident

Investigating "no items found" error on community channels page

Resolved after 3 hours 4 minutes, affecting AI Platform Application - anaconda.com/app and Premium Package Repository - repo.anaconda.com/repo, on September 15, 2025.

monitoring Sep 15, 2025, 07:42 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 15, 2025, 05:21 PM UTC
Resolved
Sep 15, 2025, 08:25 PM UTC
Duration
3h 4m
Detected by Pingoru
Sep 15, 2025, 05:21 PM UTC

Affected components

AI Platform Application - anaconda.com/appPremium Package Repository - repo.anaconda.com/repo

Update timeline

  1. investigating Sep 15, 2025, 05:21 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 15, 2025, 05:26 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 15, 2025, 07:00 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 15, 2025, 07:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 15, 2025, 08:25 PM UTC

    This incident has been resolved.

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