Amplitude incident

Amplitude web application not loading

Major Resolved View vendor source →
Started
Apr 23, 2026, 07:56 PM UTC
Resolved
Apr 23, 2026, 08:32 PM UTC
Duration
35m
Detected by Pingoru
Apr 23, 2026, 07:56 PM UTC

Affected components

Web ApplicationWeb ApplicationWeb ApplicationWeb ApplicationGuides & SurveysMCP

Update timeline

  1. investigating Apr 23, 2026, 07:56 PM UTC

    Amplitude web application in US is not accessible. The issue started around 12:20 PST we're still investigating the root cause. Amplitude in EU is working as expected. a) Our ingestion systems were working as expected and we were not losing any data. b) Impacted customers might experience errors when loading Amplitude web pages.

  2. monitoring Apr 23, 2026, 08:02 PM UTC

    We have identified the issue to be related to a misconfigured configuration in our feature flags. We have reverted the change as of 1PM PT and we should be back to normal now. We'll still monitor this for a bit before resolving the issue.

  3. resolved Apr 23, 2026, 08:32 PM UTC

    This incident has been resolved.

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