Resolved after 35 minutes, affecting Web Application and Web Application and 1 more, on April 23, 2026.
We have identified the issue to be related to a misconfigured configuration in our feature flags. We have reverted the change as of 1PM PT and we should be back to normal now. We'll still monitor this for a bit before resolving the issue.
Affected components
Update timeline
- investigating Apr 23, 2026, 07:56 PM UTC
Amplitude web application in US is not accessible. The issue started around 12:20 PST we're still investigating the root cause. Amplitude in EU is working as expected. a) Our ingestion systems were working as expected and we were not losing any data. b) Impacted customers might experience errors when loading Amplitude web pages.
- monitoring Apr 23, 2026, 08:02 PM UTC
We have identified the issue to be related to a misconfigured configuration in our feature flags. We have reverted the change as of 1PM PT and we should be back to normal now. We'll still monitor this for a bit before resolving the issue.
- resolved Apr 23, 2026, 08:32 PM UTC
This incident has been resolved.
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