Amplify incident

Classwork and Vocab Application Service Issues

Major Resolved View vendor source →

Amplify experienced a major incident on September 8, 2025 affecting Amplify ELA and Amplify Science, lasting 20h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 05:05 PM UTC
Resolved
Sep 09, 2025, 01:19 PM UTC
Duration
20h 13m
Detected by Pingoru
Sep 08, 2025, 05:05 PM UTC

Affected components

Amplify ELAAmplify Science

Update timeline

  1. investigating Sep 08, 2025, 05:05 PM UTC

    We are aware of and investigating issues with the Classwork application. Users are experiencing slow loading times and error messages. Our Engineering team is working diligently to identify the root cause of and implement a fix for this issue as we speak. We will update this page once we have more information. Thank you so much for your patience!

  2. investigating Sep 08, 2025, 05:41 PM UTC

    In addition to Classwork, which affects educators from viewing middle school Science and ELA student work, we have determined that our Vocab application is also experiencing errors right now. We are continuing to investigate.

  3. monitoring Sep 08, 2025, 06:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 09, 2025, 01:19 PM UTC

    This incident has been resolved.