Amplify experienced a critical incident on November 17, 2025 affecting Amplify CKLA and Amplify ELA and 1 more component, lasting 2d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 17, 2025, 07:20 PM UTC
We are aware of and investigating an issue where users are unable to log into or navigate Amplify products. Our Engineering team is working towards identifying the root cause of and implementing a fix for this issue as we speak. We will update this page once we have more information. Thank you so much for your patience!
- investigating Nov 17, 2025, 07:30 PM UTC
New authentication service instances have been stood up. Log in is working but there maybe some delays as services recover.
- monitoring Nov 17, 2025, 07:35 PM UTC
A fix has been implemented and we are seeing service recovery now. We are continuing to monitor this issue.
- resolved Nov 19, 2025, 10:03 PM UTC
This issue has been officially resolved. We thank you so much for your patience!