Amazon Marketplace Web Service incident
AWS Internet Connectivity — Sao Paulo: [RESOLVED] Internet Connectivity Issues
Amazon Marketplace Web Service is currently experiencing a major incident affecting AWS Internet Connectivity — Sao Paulo, which began 4h ago. The vendor's full update timeline is below.
Affected components
AWS Internet Connectivity — Sao Paulo
Update timeline
- monitoring Jun 06, 2026, 04:24 AM UTC
Between 5:50 PM and 7:15 PM PDT, we experienced connectivity issues that may have impacted Internet performance for some customers in the SA-EAST-1 Region. During this time, connectivity to instances and services within the Region was not affected. Our engineering team was automatically engaged at 5:51 PM PDT and immediately began investigating the issue. We identified the root cause and implemented a fix, which mitigated the issue at 7:15 PM PDT. The issue has been resolved and the service is operating normally.