Amazon Marketplace Web Service incident

Amazon Elastic Compute Cloud — Tokyo: Elevated API issues and Launch Failures

Ongoing since 03:40 PM UTC, affecting Amazon Elastic Compute Cloud — Tokyo.

monitoring Nov 11, 2026, 04:40 PM UTC

We are experiencing elevated API error rates and launch failures in the AP-NORTHEAST-1 Region. While launch failures still appear to be concentrated in a single Availability Zone (apne1-az1), we are now seeing low levels of launch failures in other availability zones as well. Cloudwatch alarms for EC2 and EBS resources in the affected Availability Zone are transitioning into Insufficient Data state and alarms configured to alert off of Insufficient Data may transition to Alert state. The DescribeInstanceStatus API in the affected Availability Zone is returning Insufficient Data. Running instances are not affected, and you should rely on your own health telemetry to determine the health of your instance. In addition, we are seeing impact to other services such as ECS and Fargate Task Launch failures, ELB provisioning delays and Nat Gateway failures for Create and Disassociate workflows. We have identified the root cause and are working to mitigate the issue. We will provide you with another update by 9:45 AM PST or sooner as new information becomes available.

Started
Nov 11, 2026, 03:40 PM UTC
Resolved
Ongoing
Duration
● 1h 11m
Detected by Pingoru
Nov 11, 2026, 03:40 PM UTC

Affected components

Amazon Elastic Compute Cloud — Tokyo

Update timeline

  1. monitoring Nov 11, 2026, 03:40 PM UTC

    AP-NORTHEAST-1 リージョンにおいて、API エラー率の上昇および起動失敗が発生しております。起動失敗は、単一のアベイラビリティーゾーン (apne1-az1) に集中して発生していると見受けられます。現在、根本原因の特定および問題の軽減に取り組んでいます。 | We are experiencing elevated API error rates and launch failures in the AP-NORTHEAST-1 Region. Launch failures appear to be concentrated in a single Availability Zone (apne1-az1). We are working to identify the root cause and mitigate the issue.

  2. monitoring Nov 11, 2026, 04:40 PM UTC

    We are experiencing elevated API error rates and launch failures in the AP-NORTHEAST-1 Region. While launch failures still appear to be concentrated in a single Availability Zone (apne1-az1), we are now seeing low levels of launch failures in other availability zones as well. Cloudwatch alarms for EC2 and EBS resources in the affected Availability Zone are transitioning into Insufficient Data state and alarms configured to alert off of Insufficient Data may transition to Alert state. The DescribeInstanceStatus API in the affected Availability Zone is returning Insufficient Data. Running instances are not affected, and you should rely on your own health telemetry to determine the health of your instance. In addition, we are seeing impact to other services such as ECS and Fargate Task Launch failures, ELB provisioning delays and Nat Gateway failures for Create and Disassociate workflows. We have identified the root cause and are working to mitigate the issue. We will provide you with another update by 9:45 AM PST or sooner as new information becomes available.

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