Alumio Outage History

Alumio is up right now

Alumio had 11 outages in the last 2 years totaling 109h 31m of downtime, averaging 0.5 incidents per month.

There were 11 Alumio outages since February 10, 2025 totaling 109h 31m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.alumio.com

Minor August 10, 2026

Forum Unavailable

Detected by Pingoru
Aug 10, 2026, 07:10 AM UTC
Resolved
Aug 10, 2026, 08:01 AM UTC
Duration
50m
Affected: Alumio Forum
Timeline · 4 updates
  1. investigating Aug 10, 2026, 07:10 AM UTC

    We are currently investigating reports that the Alumio Forum is not accessible. Our team is actively working on identifying the cause and restoring access. We will post an update as soon as we have more information.

  2. identified Aug 10, 2026, 07:21 AM UTC

    We have identified the cause of the issue affecting the Alumio Forum and are now working on a fix. We will provide a further update once the fix has been implemented.

  3. monitoring Aug 10, 2026, 07:57 AM UTC

    A fix has been implemented and the Alumio Forum is now accessible. We are continuing to monitor the situation to confirm the issue is fully resolved.

  4. resolved Aug 10, 2026, 08:01 AM UTC

    This incident has been resolved. The Alumio Forum is fully accessible again. Thank you for your patience.

Read the full incident report →

Critical January 8, 2026

Homepage www.alumio.com outage

Detected by Pingoru
Jan 08, 2026, 11:15 AM UTC
Resolved
Jan 08, 2026, 01:28 PM UTC
Duration
2h 12m
Affected: Alumio Website
Timeline · 3 updates
  1. identified Jan 08, 2026, 11:15 AM UTC

    We have identified an issue with our upstream provider that is impacting access to http://www.alumio.com. This issue does not affect the Alumio product. The product is hosted in a different datacenter and is not related to the homepage outage.

  2. monitoring Jan 08, 2026, 11:28 AM UTC

    Our upstream provider has implemented a fix which has made our website available again. We will continue monitoring.

  3. resolved Jan 08, 2026, 01:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Environment Availability Issues

Detected by Pingoru
Nov 18, 2025, 11:47 AM UTC
Resolved
Nov 18, 2025, 09:22 PM UTC
Duration
9h 34m
Affected: Alumio WebsiteJob Queuing System [EU]Logging Service [EU]Alumio Cloud Network [EU]Alumio ForumJob Queuing System [NON-EU]Alumio Cloud Network [NON-EU]Logging Service [NON-EU]Alumio SupportAlumio Trial WebsiteAlumio Trial EnvironmentsAlumio DashboardAuthentication ServiceAS2 ServiceTask Alert EmailsAlumio PrivateBin
Timeline · 8 updates

Read the full incident report →

Minor October 20, 2025

Degraded performance in Alumio systems due to AWS outage

Detected by Pingoru
Oct 20, 2025, 09:51 AM UTC
Resolved
Oct 21, 2025, 07:57 AM UTC
Duration
22h 6m
Affected: Alumio WebsiteAlumio Cloud Network [EU]Alumio Cloud Network [NON-EU]AS2 Service
Timeline · 5 updates
  1. monitoring Oct 20, 2025, 09:51 AM UTC

    Alumio is currently experiencing partial service degradation due to an ongoing AWS outage in the US-EAST-1 (N. Virginia) region. This issue is causing some elements on our main website www.alumio.com and on our AS2 services. AWS engineers have applied mitigations and are reporting early signs of recovery. Most requests should now be succeeding, but some latency and delayed processing may still occur while AWS clears its backlog.

  2. monitoring Oct 20, 2025, 10:13 AM UTC

    We continue to observe recovery across most of the affected services. Global services and features that rely on the US-EAST-1 (N. Virginia) region have also recovered. Our website www.alumio.com, AS2 services, and related services are showing stable performance. NON-EU servers may still experience slightly increased response times as AWS completes its recovery process.

  3. monitoring Oct 20, 2025, 11:04 AM UTC

    Our monitoring concluded that the incident no longer impacts our systems. However AWS has not closed the incident yet and we will continue to monitor the situation.

  4. monitoring Oct 20, 2025, 11:22 AM UTC

    AWS has reported that the issue in the US-EAST-1 region has been mitigated, and services are showing strong signs of recovery. Alumio systems are stable, and all core services are operational. We will continue to monitor for any residual impact and provide updates if conditions change.

  5. resolved Oct 21, 2025, 07:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 14, 2025

Receiving emails from Alumio Forum is unavailable

Detected by Pingoru
Oct 14, 2025, 12:05 PM UTC
Resolved
Oct 14, 2025, 12:46 PM UTC
Duration
40m
Affected: Alumio Forum
Timeline · 2 updates
  1. identified Oct 14, 2025, 12:05 PM UTC

    We have identified the issue why receiving emails from [email protected] is no longer possible. We are implementing a fix. During this process, the Alumio Forum may be temporarily unavailable.

  2. resolved Oct 14, 2025, 12:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 9, 2025

Partial Outage - VPN Tunnels

Detected by Pingoru
Oct 09, 2025, 04:56 AM UTC
Resolved
Oct 09, 2025, 08:35 AM UTC
Duration
3h 39m
Affected: VPN Connectivity
Timeline · 4 updates
  1. investigating Oct 09, 2025, 04:56 AM UTC

    Some VPN tunnels are currently down, while others remain operational. Integrations connected through affected tunnels may experience connection failures or degraded performance. Our network team is actively investigating.

  2. identified Oct 09, 2025, 05:02 AM UTC

    We have identified that recent updates to certain operating system packages caused an interruption to configured routes, affecting some tunnels while others remain operational. Integrations connected through the impacted tunnels may continue to experience connection failures or degraded performance. Our infrastructure team is working to restore full service and implement measures to prevent similar issues in the future.

  3. monitoring Oct 09, 2025, 05:18 AM UTC

    A fix has been implemented for the issue affecting some VPN tunnels, and connectivity is beginning to recover. We are closely monitoring system performance to ensure stability across all tunnels.

  4. resolved Oct 09, 2025, 08:35 AM UTC

    The issue affecting some VPN tunnels has been fully resolved. All VPN connections are now operational and performing as expected. We will continue to monitor the service to ensure continued stability. Thank you for your patience during this incident.

Read the full incident report →

Critical August 26, 2025

Alumio Forum is unreachable

Detected by Pingoru
Aug 26, 2025, 08:48 AM UTC
Resolved
Aug 26, 2025, 09:19 AM UTC
Duration
30m
Affected: Alumio Forum
Timeline · 3 updates
  1. investigating Aug 26, 2025, 08:48 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 26, 2025, 09:05 AM UTC

    A fix was applied and the instance has gone up again. We are currently monitoring and discovering the root cause.

  3. resolved Aug 26, 2025, 09:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 14, 2025

Alumio forum is unavailable

Detected by Pingoru
Jul 14, 2025, 07:22 AM UTC
Resolved
Jul 14, 2025, 08:00 AM UTC
Duration
38m
Affected: Alumio Forum
Timeline · 3 updates
  1. investigating Jul 14, 2025, 07:22 AM UTC

    We are currently investigating an issue with our Alumio Forum.

  2. monitoring Jul 14, 2025, 07:53 AM UTC

    The disruption was caused by an outdated Docker container occupying port 443. A remediation has been applied, freeing the affected port. We are currently monitoring the service to confirm full recovery.

  3. resolved Jul 14, 2025, 08:00 AM UTC

    The incident has been resolved. We will monitor closely on the next auto-update cycle.

Read the full incident report →

Critical March 12, 2025

Alumio forum is unreachable

Detected by Pingoru
Mar 12, 2025, 10:32 AM UTC
Resolved
Mar 12, 2025, 10:48 AM UTC
Duration
16m
Affected: Alumio Forum
Timeline · 3 updates
  1. identified Mar 12, 2025, 10:32 AM UTC

    Our monitoring has identified that the Alumio Forum is no longer available. We identified the cause and are implementing a fix.

  2. monitoring Mar 12, 2025, 10:47 AM UTC

    The instance has beeen restored and Alumio Forum is now available again.

  3. resolved Mar 12, 2025, 10:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2025

Partial Degradation of Logging Services

Detected by Pingoru
Feb 10, 2025, 03:34 PM UTC
Resolved
Feb 13, 2025, 12:38 PM UTC
Duration
2d 21h
Affected: Logging Service [EU]
Timeline · 5 updates
  1. investigating Feb 10, 2025, 03:34 PM UTC

    We are currently investigating an issue that is causing partial degradation in our logging services. Our team is actively working to identify the root cause and restore full functionality as soon as possible. We will provide updates as more information becomes available.

  2. identified Feb 11, 2025, 10:08 AM UTC

    We have identified the root cause of the issue affecting our logging services and are actively working on a resolution. Our team is implementing the necessary changes to restore full functionality. We will provide further updates as we make progress.

  3. identified Feb 11, 2025, 04:30 PM UTC

    We have made progress in mitigating the issue, and some customers may already experience improved performance. However, the recovery is not yet complete. Please rest assured that this will not impact any integrations—only the log display in the dashboard may be slower than usual. Our team continues to work on a full resolution, and we will provide further updates as we make progress.

  4. monitoring Feb 13, 2025, 02:32 AM UTC

    We have implemented a fix for the issue affecting our logging services and are now monitoring the results to ensure full recovery. Log display performance should continue to improve. We will provide further updates as needed.

  5. resolved Feb 13, 2025, 12:38 PM UTC

    The issue affecting our logging services has been fully resolved. Log display performance has returned to normal, and all systems are now operating as expected. Thank you for your patience. If you experience any further issues, please reach out to [email protected].

Read the full incident report →