Altmetric had 6 outages in the last 2 years — averaging 0.2 incidents per month.
There were 6 Altmetric outages since June 24, 2025. Each is summarised below — incident details, duration, and resolution information.
THIS IS A SCHEDULED EVENT Dec 29, 09:30 - 17:30 UTC Mar 17, 17:31 UTC Scheduled - Altmetric core infrastructure will be undergoing periodic updates and maintenance during this time window. No extended downtime is expected as part of this maintenance but occasional brief interruptions to Altmetric applications are possible and will be announced in advance where expected.
Feb 1, 15:47 UTC Resolved - This incident has been resolved. Feb 1, 11:42 UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb 1, 11:31 UTC Identified - The issue has been identified and a fix is being implemented. Feb 1, 11:24 UTC Investigating - Altmetric Explorer and Altmetric Details Pages are currently unavailable. We are currently investigating the issue.
Nov 4, 18:30 UTC Completed - The scheduled maintenance has been completed. Nov 4, 17:14 UTC Update - This maintenance window has been extended by 1 hour in order to complete all work in progress. Nov 4, 09:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 7, 11:41 UTC Scheduled - Altmetric will be undergoing essential systems upgrade maintenance during this period. Brief sporadic interruptions to all Altmetric products should be expected but no extended downtime windows are planned on this occasion.
Nov 3, 13:34 UTC Resolved - The root cause has been identified and fixed. Our team monitored Altmetric Explorer and the issue is marked as resolved. Nov 3, 11:30 UTC Monitoring - A fix has been implemented and we are monitoring the results Nov 3, 09:45 UTC Update - We are continuing to investigate this issue. Nov 3, 09:45 UTC Investigating - We are currently investigating a service outage for the Altmetric Explorer application. We will post further updates as we work through the incident.
Oct 21, 19:16 UTC Resolved - This incident has been resolved. Oct 21, 18:49 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 21, 18:48 UTC Identified - The issue has been identified and a fix is being implemented. Oct 21, 16:50 UTC Investigating - We are currently investigating a service outage for the Altmetric API and Detail Pages services following from today's maintenance.