AlsoEnergy experienced a minor incident on December 6, 2024 affecting User Interface (HTML), lasting 6d. The incident has been resolved; the full update timeline is below.
Affected components
User Interface (HTML)
Update timeline
- identified Dec 06, 2024, 07:04 PM UTC
There is an issue with installing the PowerTrack Android application. We are aware and currently working with Google to re-authenticate the Android OS Version of the app
- resolved Dec 12, 2024, 07:58 PM UTC
We have successfully resolved the authentication issue with Google and the Android OS Version of the app is now available within the play store.