AlsoEnergy incident

Delays in processing certain sites

Minor Resolved View vendor source →

AlsoEnergy experienced a minor incident on November 25, 2024 affecting PL1K Data Processing and Cell Modem Data Processing and 1 more component, lasting 21d 5h. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 10:45 AM UTC
Resolved
Dec 16, 2024, 04:22 PM UTC
Duration
21d 5h
Detected by Pingoru
Nov 25, 2024, 10:45 AM UTC

Affected components

PL1K Data ProcessingCell Modem Data ProcessingAlerts - Device to Server Communications

Update timeline

  1. monitoring Nov 25, 2024, 10:45 AM UTC

    We are seeing delays in data ingests for a small number of sites, we have identified the issue and data is processing and sites are catching up.

  2. monitoring Nov 25, 2024, 02:15 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Dec 16, 2024, 04:22 PM UTC

    This incident has been resolved.