AlsoEnergy experienced a notice incident on January 15, 2025 affecting REST API, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
REST API
Update timeline
- investigating Jan 15, 2025, 10:11 PM UTC
We are currently investing an issue with API services on EU environments
- monitoring Jan 15, 2025, 10:24 PM UTC
A service connector for other services was found to be in a bad state. Once restarted and the supporting service the issue resolved. We are continuing to monitor the services and consider this issue resolved.
- resolved Jan 15, 2025, 11:28 PM UTC
Closing this issue after monitoring the services.