AlsoEnergy experienced a minor incident on February 10, 2025 affecting REST API and SOAP API and 1 more component, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
REST APISOAP APICell Modem Data ProcessingUser Interface (HTML)Public Display Endpoints
Update timeline
- investigating Feb 10, 2025, 03:12 PM UTC
We are investigating an issue with connections to the interface. We will update this message once the investigation has been completed.
- monitoring Feb 10, 2025, 04:45 PM UTC
We identified and issue with an application and system is stable, we are continuing to monitor this issue.
- resolved Feb 10, 2025, 06:22 PM UTC
The issue has not reoccurred, we are closing the incident.