AlsoEnergy experienced a minor incident on March 11, 2025 affecting DECK SMA and PVGuard to Powertrack Data Pipeline and 1 more component, lasting 3d 16h. The incident has been resolved; the full update timeline is below.
Affected components
DECK SMAPVGuard to Powertrack Data PipelineDeck to PowerTrack Data Pipeline
Update timeline
- investigating Mar 11, 2025, 09:20 PM UTC
We are currently investigating an issue were certain devices are showing behind in reporting
- monitoring Mar 11, 2025, 11:28 PM UTC
The issue was identified and a fix has been rolled out and put in place. Backfill operations will be a part of the next steps.
- resolved Mar 15, 2025, 01:32 PM UTC
This incident has been resolved.