AlsoEnergy experienced a notice incident on March 26, 2025, lasting 4d 22h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 26, 2025, 07:19 PM UTC
We have observed a decline in the performance of our agency reporting services. Our team is actively engaged and assessing the issue. This impacts: PTWeb Agency Reports
- identified Mar 26, 2025, 07:43 PM UTC
We have determined the issue is isolated to one customer due to changes made on the customer side. We are working with the customer to resolve. the issue.
- resolved Mar 31, 2025, 05:44 PM UTC
The issue is isolated to PJM and changes to PJM side. Closing this status and will monitor the progress directly with the customer.