Alpine IQ incident

Support Chat widget degraded performance

Notice Resolved View vendor source →

Alpine IQ experienced a notice incident on October 20, 2025, lasting 12h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:10 PM UTC
Resolved
Oct 21, 2025, 03:23 AM UTC
Duration
12h 13m
Detected by Pingoru
Oct 20, 2025, 03:10 PM UTC

Update timeline

  1. monitoring Oct 20, 2025, 03:10 PM UTC

    Our third-party provider for our support chat widget is working on restoring full functionality to their system. You may experience slowness or degraded performance when using the chat widget in the meantime.

  2. resolved Oct 21, 2025, 03:23 AM UTC

    This incident has been resolved.