Alpine IQ experienced a minor incident on August 3, 2026 affecting Support Chat Widget, lasting 3h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Support Chat Widget
Update timeline
- monitoring Aug 03, 2026, 04:26 PM UTC
Fin (formerly known as Intercom) has implemented a fix, however our team is still experiencing issues. This may cause delays on replies from our team on live chats and some tickets, we appreciate your patience!
- resolved Aug 03, 2026, 08:05 PM UTC
This incident has been resolved.