Alpine IQ experienced a critical incident on November 18, 2025 affecting Consumer Menus and Dashboard and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Consumer MenusDashboardAPISupport Documentation
Update timeline
- identified Nov 18, 2025, 02:07 PM UTC
Cloudflare Global Network is current experiencing a major outage which is affecting AIQ Ecommerce. We are monitoring cloudflare and will update once they confirm this incident has been resolved. https://www.cloudflarestatus.com/
- monitoring Nov 18, 2025, 02:43 PM UTC
A fix has been implemented and Cloudflare believes the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
- resolved Nov 18, 2025, 03:15 PM UTC
This incident has been resolved.