Aloware incident

Delays in Product Tasks

Minor Vendor's status page →

Resolved after 2 hours 40 minutes, affecting Aloware Talk and Messaging (SMS) - Apps and 1 more, on April 1, 2024.

monitoring Apr 01, 2024, 04:44 PM UTC

We have fixed the source of the issue but are continuing to closely monitor the delays.

Started
Apr 01, 2024, 04:22 PM UTC
Resolved
Apr 01, 2024, 07:03 PM UTC
Duration
2h 40m
Detected by Pingoru
Apr 01, 2024, 04:22 PM UTC

Affected components

Aloware TalkMessaging (SMS) - AppsAdmin DashboardMessaging (SMS) - SequencesMessaging (SMS) - BroadcastsReportingMessaging (SMS) - HubSpot Workflows

Update timeline

  1. identified Apr 01, 2024, 04:22 PM UTC

    We are currently investigating an issue where certain tasks are delayed including SMS, integration syncing and other product behavior. Our team has identified the source and are working to resolve the matter as soon as possible.

  2. monitoring Apr 01, 2024, 04:44 PM UTC

    We have fixed the source of the issue but are continuing to closely monitor the delays.

  3. resolved Apr 01, 2024, 07:03 PM UTC

    This incident has been resolved.

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