Aloware incident

Sporadic Dialer Issues

Resolved after 2 hours 45 minutes, affecting Inbound calls and Outbound calls, on April 4, 2024.

identified Apr 04, 2024, 10:47 PM UTC

We have identified a service vendor of Aloware's that is experiencing sporadic issues, which may impact the ability to select buttons in the dialer.

Started
Apr 04, 2024, 10:47 PM UTC
Resolved
Apr 05, 2024, 01:32 AM UTC
Duration
2h 45m
Detected by Pingoru
Apr 04, 2024, 10:47 PM UTC

Affected components

Inbound callsOutbound calls

Update timeline

  1. identified Apr 04, 2024, 10:47 PM UTC

    We have identified a service vendor of Aloware's that is experiencing sporadic issues, which may impact the ability to select buttons in the dialer.

  2. resolved Apr 05, 2024, 01:32 AM UTC

    This incident has been resolved.

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