Resolved after 1 hour 26 minutes, affecting Inbound Fax (North America) and Inbound Fax (Middle East & Africa) and 1 more, on June 30, 2020.
Our Engineering team has resolved the issue with incoming faxes. Incoming faxes should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Affected components
Update timeline
- investigating Jun 30, 2020, 12:25 PM UTC
Our Engineering team has identified an issue for inbound faxes on some of our numbers.
- monitoring Jun 30, 2020, 12:30 PM UTC
Our Engineering team has implemented a fix to resolve the issue with inbound faxes. We'll continue monitoring the situation, and post an update as soon as the issue is fully resolved.
- resolved Jun 30, 2020, 01:51 PM UTC
Our Engineering team has resolved the issue with incoming faxes. Incoming faxes should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
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