Alohi incident

Network issues in one of our data centers

Major Vendor's status page →

Resolved after 2 hours 13 minutes, affecting Web Application and iOS Application and 1 more, on September 21, 2021.

monitoring Sep 21, 2021, 09:21 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 21, 2021, 07:32 PM UTC
Resolved
Sep 21, 2021, 09:45 PM UTC
Duration
2h 13m
Detected by Pingoru
Sep 21, 2021, 07:32 PM UTC

Affected components

Web ApplicationiOS ApplicationAndroid ApplicationEmail to FaxGoogle Add-onMicrosoft Word Add-inSlack IntegrationZapier IntegrationOutbound Fax

Update timeline

  1. investigating Sep 21, 2021, 07:32 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 21, 2021, 07:33 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 21, 2021, 07:33 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 21, 2021, 09:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 21, 2021, 09:45 PM UTC

    This incident has been resolved.

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