Alohi incident

Network issues in one of our data centers

Resolved after 3 hours 49 minutes, affecting Web Application and iOS Application and 1 more, on September 23, 2021.

monitoring Sep 23, 2021, 01:38 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 23, 2021, 10:02 AM UTC
Resolved
Sep 23, 2021, 01:52 PM UTC
Duration
3h 49m
Detected by Pingoru
Sep 23, 2021, 10:02 AM UTC

Affected components

Web ApplicationiOS ApplicationAndroid ApplicationEmail to FaxGoogle Add-onMicrosoft Word Add-inSlack IntegrationZapier Integration

Update timeline

  1. investigating Sep 23, 2021, 10:02 AM UTC

    We are currently investigating this issue.

  2. identified Sep 23, 2021, 12:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 23, 2021, 01:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2021, 01:52 PM UTC

    This incident has been resolved.

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