Resolved after 20 minutes, affecting Outbound Fax and Inbound Fax (North America) and 1 more, on May 12, 2022.
The issue has been identified and a fix is being implemented.
Affected components
Outbound FaxInbound Fax (North America)Inbound Fax (Middle East & Africa)Inbound Fax (Europe)Inbound Fax (APAC)Inbound Fax (Latin America)
Update timeline
- investigating May 12, 2022, 09:15 PM UTC
We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.
- investigating May 12, 2022, 09:20 PM UTC
We are continuing to investigate this issue.
- identified May 12, 2022, 09:30 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 12, 2022, 09:36 PM UTC
This incident has been resolved.
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