Resolved after 1 hour 3 minutes, affecting Inbound Fax (North America) and Inbound Fax (Middle East & Africa) and 1 more, on May 9, 2024.
We are continuing to monitor for any further issues.
Affected components
Inbound Fax (North America)Inbound Fax (Middle East & Africa)Inbound Fax (Europe)Inbound Fax (APAC)Inbound Fax (Latin America)
Update timeline
- investigating May 09, 2024, 02:29 PM UTC
We're experiencing an elevated number of errors in fax transmission in some regions. We are investigating the issue.
- identified May 09, 2024, 02:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 09, 2024, 02:55 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 09, 2024, 03:02 PM UTC
We are continuing to monitor for any further issues.
- resolved May 09, 2024, 03:33 PM UTC
This incident has been resolved.
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