Alohi incident

Issues with fax transmission in some regions

Resolved after 19 minutes, affecting Inbound Fax (North America) and Inbound Fax (Middle East & Africa) and 1 more, on January 28, 2025.

monitoring Jan 28, 2025, 11:34 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 28, 2025, 11:16 PM UTC
Resolved
Jan 28, 2025, 11:36 PM UTC
Duration
19m
Detected by Pingoru
Jan 28, 2025, 11:16 PM UTC

Affected components

Inbound Fax (North America)Inbound Fax (Middle East & Africa)Inbound Fax (Europe)Inbound Fax (APAC)Inbound Fax (Latin America)

Update timeline

  1. investigating Jan 28, 2025, 11:16 PM UTC

    We're currently experiencing delays in fax reception and are actively investigating the issue.

  2. identified Jan 28, 2025, 11:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 28, 2025, 11:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 28, 2025, 11:36 PM UTC

    This incident has been resolved.

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