Alhena AI incident

Cloudflare worldwide outage - impacting all major internet services

Resolved after 3 hours 15 minutes, affecting section-243931 (US Dashboard) and section-290752 (EU dashboard) and 1 more, on November 18, 2025.

investigating Nov 18, 2025, 11:38 AM UTC

Cloudflare outage impacting Alhena AI services. Our backend services are fully operational - however, Cloudflare is undergoing a global outage that is impacting routing and preventing our dashboard from loading. You can track the upstream incident here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We’re actively monitoring the situation and will restore full access as soon as Cloudflare resolves their routing issues.

Started
Nov 18, 2025, 11:38 AM UTC
Resolved
Nov 18, 2025, 02:53 PM UTC
Duration
3h 15m
Detected by Pingoru
Nov 18, 2025, 11:38 AM UTC

Affected components

section-243931 (US Dashboard)section-290752 (EU dashboard)section-243932 (alhena.ai/playground)section-243971 (AI Message Processing - US)section-243972 (AI Message Processing - EU)

Update timeline

  1. investigating Nov 18, 2025, 11:38 AM UTC

    Cloudflare outage impacting Alhena AI services. Our backend services are fully operational - however, Cloudflare is undergoing a global outage that is impacting routing and preventing our dashboard from loading. You can track the upstream incident here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We’re actively monitoring the situation and will restore full access as soon as Cloudflare resolves their routing issues.

  2. resolved Nov 18, 2025, 02:53 PM UTC

    Alhena AI full operational

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