AlertSite experienced a major incident on October 31, 2025 affecting Kansas City, KS, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 31, 2025, 07:11 AM UTC
We are experiencing an outage with our monitoring nodes in Kansas City, KS. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
- resolved Oct 31, 2025, 07:25 AM UTC
We have resolved the issue that was causing outage with our monitoring nodes in Kansas City, KS It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.