AlertSite experienced a critical incident on October 31, 2025 affecting Hong Kong, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Hong Kong
Update timeline
- investigating Oct 31, 2025, 07:06 AM UTC
We are experiencing an outage with our monitoring nodes in Hong Kong. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
- investigating Oct 31, 2025, 07:23 AM UTC
We are continuing to investigate this issue.
- resolved Oct 31, 2025, 07:25 AM UTC
This incident has been resolved.