AlertSite incident

Sydney, Australia - Monitoring Location Outage

Major Resolved View vendor source →

AlertSite experienced a major incident on December 4, 2025 affecting Sydney, Australia, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 09:09 AM UTC
Resolved
Dec 04, 2025, 01:36 PM UTC
Duration
4h 26m
Detected by Pingoru
Dec 04, 2025, 09:09 AM UTC

Affected components

Sydney, Australia

Update timeline

  1. investigating Dec 04, 2025, 09:09 AM UTC

    We are experiencing an outage with our monitoring nodes in Sydney, Australia. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

  2. investigating Dec 04, 2025, 01:35 PM UTC

    We have resolved the issue that was causing outage with our monitoring nodes in Sydney, Australia. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

  3. resolved Dec 04, 2025, 01:36 PM UTC

    This incident has been resolved.