Resolved after 2 hours 52 minutes, affecting Scanning and Scanning and 1 more, on June 18, 2024.
The issue affecting PCI scanning has been resolved and all services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further issues, please contact [email protected].
Affected components
Update timeline
- identified Jun 18, 2024, 05:44 PM UTC
We have identified an issue affecting customer PCI scanning and are currently working on a fix. We apologize for any inconvenience this may have caused and will provide updates as soon as we have more information.
- identified Jun 18, 2024, 06:04 PM UTC
We continue to work on a fix for this issue.
- identified Jun 18, 2024, 07:10 PM UTC
We continue to work on a fix for this issue.
- monitoring Jun 18, 2024, 08:02 PM UTC
We have implemented a fix for the issue affecting Alert Logic PCI scanning and are currently monitoring the situation to ensure that the issue has been fully resolved. We will continue to provide updates until the incident is closed.
- resolved Jun 18, 2024, 08:37 PM UTC
The issue affecting PCI scanning has been resolved and all services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further issues, please contact [email protected].
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