Alderon Games incident

Login & Server Issues

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Resolved after 9 hours 35 minutes, affecting Game API and Website and 1 more, on January 2, 2024.

investigating Jan 02, 2024, 05:46 PM UTC

We are continuing to investigate this issue.

Started
Jan 02, 2024, 05:46 PM UTC
Resolved
Jan 03, 2024, 03:21 AM UTC
Duration
9h 35m
Detected by Pingoru
Jan 02, 2024, 05:46 PM UTC

Affected components

Game APIWebsiteAuth API

Update timeline

  1. investigating Jan 02, 2024, 05:46 PM UTC

    Users are having issues logging in, accessing the site and matchmaking.

  2. investigating Jan 02, 2024, 05:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 03, 2024, 03:21 AM UTC

    This incident has been resolved.

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