Alation Cloud Service incident

Limited Impact - Upgrade Issue - US East Cluster

Alation Cloud Service experienced a notice incident on June 30, 2024 affecting Americas (US-east), lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started: Jun 30, 2024, 09:00 AM UTC
Resolved: Jun 30, 2024, 12:50 PM UTC
Duration: 3h 49m
Detected by Pingoru: Jun 30, 2024, 09:00 AM UTC

Affected components

Americas (US-east)

Update timeline

identified Jun 30, 2024, 10:21 AM UTC

We're experiencing an upgrade issue affecting a small number of users in the US-east cluster. Our team is actively working to resolve the problem and restore full functionality. We'll continue to provide updates on our progress here.
resolved Jun 30, 2024, 12:52 PM UTC

The upgrade issue that effected a small set of customer has been resolved.