Alation Cloud Service incident

Disruption Affecting Alation POV Cluster

Major Resolved View vendor source →

Alation Cloud Service experienced a major incident on July 31, 2024 affecting PoV (Proof of Value), lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 12:06 PM UTC
Resolved
Jul 31, 2024, 04:08 PM UTC
Duration
4h 1m
Detected by Pingoru
Jul 31, 2024, 12:06 PM UTC

Affected components

PoV (Proof of Value)

Update timeline

  1. identified Jul 31, 2024, 02:06 PM UTC

    Users may encounter intermittent performance issues or temporary unavailability when accessing the Alation POV Instance. We are actively working to address the issue and will keep you updated on the progress.

  2. identified Jul 31, 2024, 02:19 PM UTC

    We are still actively working to restore service; further updates will be provided as they become available.

  3. identified Jul 31, 2024, 03:48 PM UTC

    Our team is still actively engaged in the incident, and we will keep you posted once we have further information.

  4. resolved Jul 31, 2024, 04:08 PM UTC

    The intermittent issue with the POV cluster has been resolved, and we are actively monitoring to ensure the service's stability.