Alation Cloud Service incident

Alation Cloud Service unavailable for some customers in ap-southeast-2 region

Major Resolved View vendor source →

Alation Cloud Service experienced a major incident on November 27, 2024 affecting APAC (Sydney), lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2024, 01:00 AM UTC
Resolved
Nov 27, 2024, 01:45 AM UTC
Duration
45m
Detected by Pingoru
Nov 27, 2024, 01:00 AM UTC

Affected components

APAC (Sydney)

Update timeline

  1. investigating Nov 27, 2024, 01:00 AM UTC

    ACS is unavailable for some customers in Sydney region. The issue has been identified and engineers are working on remediation.

  2. monitoring Nov 27, 2024, 01:23 AM UTC

    Issue has been identified and a fix has been implemented. We are monitoring the results.

  3. resolved Nov 27, 2024, 05:51 AM UTC

    The incident that was affecting the ACS service has been resolved.