Alation Cloud Service incident

We are experiencing connectivity issue on the US Cluster

Minor Resolved View vendor source →

Alation Cloud Service experienced a minor incident on June 4, 2025 affecting Americas (US-east), lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 08:20 AM UTC
Resolved
Jun 04, 2025, 11:31 AM UTC
Duration
3h 11m
Detected by Pingoru
Jun 04, 2025, 08:20 AM UTC

Affected components

Americas (US-east)

Update timeline

  1. investigating Jun 04, 2025, 08:20 AM UTC

    We are currently experiencing a service disruption in the us-east1 region. This is impacting availability and performance for some customers using our services hosted in this region. Our engineering teams are working to identify the issue and are actively working to mitigate the impact. We will provide updates here every 30 minutes or as new information becomes available.

  2. identified Jun 04, 2025, 08:53 AM UTC

    Our investigation revealed the issue originated from underlying infrastructure limitations. We have scaled up resources in the affected region and are monitoring for stability.

  3. monitoring Jun 04, 2025, 08:56 AM UTC

    All impacted customers are back online. Our team is actively monitoring the systems to ensure everything remains stable and performs as expected.

  4. resolved Jun 04, 2025, 11:31 AM UTC

    This incident has been resolved.