Akana incident
High CPU Utilization on Akana SaaS EU clould gateways (eu-west-1)
Resolved after 20 minutes, on November 2, 2017.
The increased CPU utilization was due to a temporary traffic spike. The increase in CPU utilization was expected for the increase in traffic and did not result in degradation of service.
Update timeline
- monitoring Nov 02, 2017, 04:24 PM UTC
Non-outage status notification; Akana SaaS Operations is investigating/monitoring high CPU utilization on two of the Akana SaaS EU cloud gateways in the AWS eu-west-1 region (Ireland). This is in response to CPU metrics threshold exceeding 70% for 5 minutes. The Akana SaaS EU cloud gateways in the AWS eu-central-1 (Frankfurt) are not exceeding the metric threshold.
- resolved Nov 02, 2017, 04:44 PM UTC
The increased CPU utilization was due to a temporary traffic spike. The increase in CPU utilization was expected for the increase in traffic and did not result in degradation of service.
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