Resolved after 3 hours 23 minutes, affecting API Gateway - EU West, on September 24, 2018.
Marking the incident as resolved; the JVM restarts brought the CPU utilization observed response times back to norms.
Affected components
API Gateway - EU West
Update timeline
- investigating Sep 24, 2018, 03:24 PM UTC
We are currently investigating an increase in CPU utilization on the API Gateway - EU West.
- monitoring Sep 24, 2018, 04:09 PM UTC
KFGW-A1|3-EU have been restarted and their CPU utiliz has returned to normal levels. Logs, heap, and thread dumps have been collected for further analysis.
- resolved Sep 24, 2018, 06:47 PM UTC
Marking the incident as resolved; the JVM restarts brought the CPU utilization observed response times back to norms.
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