Akamai Identity Cloud incident

Social Login All Regions

Resolved after 3 hours 20 minutes, on January 27, 2016.

resolved Jan 27, 2016, 09:29 PM UTC

Service was restored for customers as of 20:05 GMT and has since been confirmed by the Social Login team.

Started
Jan 27, 2016, 06:09 PM UTC
Resolved
Jan 27, 2016, 09:29 PM UTC
Duration
3h 20m
Detected by Pingoru
Jan 27, 2016, 06:09 PM UTC

Update timeline

  1. investigating Jan 27, 2016, 06:09 PM UTC

    A service degradation affecting the US Engage Environment has been detected and engineering is investigating.

  2. investigating Jan 27, 2016, 07:36 PM UTC

    A service degradation affecting Social Login has been confirmed and engineering is investigating.

  3. monitoring Jan 27, 2016, 08:17 PM UTC

    Social login services have been restored. Engineering continues to monitor the service.

  4. resolved Jan 27, 2016, 09:29 PM UTC

    Service was restored for customers as of 20:05 GMT and has since been confirmed by the Social Login team.

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