Akamai Identity Cloud incident

Facebook Social Login Degradation

Resolved after 3 hours 39 minutes, on March 27, 2017.

resolved Mar 27, 2017, 11:56 PM UTC

The production deployment has been completed. Facebook IDP Social login service is functioning normally.

Started
Mar 27, 2017, 08:16 PM UTC
Resolved
Mar 27, 2017, 11:56 PM UTC
Duration
3h 39m
Detected by Pingoru
Mar 27, 2017, 08:16 PM UTC

Update timeline

  1. investigating Mar 27, 2017, 08:16 PM UTC

    We are currently working to resolve an issue impacting Social Login if using Facebook IDP for login.

  2. identified Mar 27, 2017, 09:33 PM UTC

    We have identified the issue impacting Facebook login and are testing a fix in pre-production now. Another update will be provided when we are ready to push to production.

  3. monitoring Mar 27, 2017, 10:34 PM UTC

    The fix has been verified in our staging environment and we are proceeding with Production deployment.

  4. resolved Mar 27, 2017, 11:56 PM UTC

    The production deployment has been completed. Facebook IDP Social login service is functioning normally.

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