Resolved after 1 hour 45 minutes, on April 10, 2017.
Engineering has found and fixed the email sending issues. Email service is functioning normally.
Update timeline
- identified Apr 10, 2017, 05:15 PM UTC
Janrain has identified an issue with sending registration and password reset emails. Engineering is investigating.
- investigating Apr 10, 2017, 06:04 PM UTC
Engineering continues to investigate the issues with the email service. Currently, emails for registration and password reset are not being sent.
- resolved Apr 10, 2017, 07:01 PM UTC
Engineering has found and fixed the email sending issues. Email service is functioning normally.
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