Akamai Identity Cloud incident

Temporary UI Issue with Welcome Back User Experience

Resolved after 1 hour 48 minutes, on May 18, 2017.

resolved May 18, 2017, 07:22 PM UTC

The Janrain UI change has been rolled-back successfully. We anticipate no further related issues.

Started
May 18, 2017, 05:34 PM UTC
Resolved
May 18, 2017, 07:22 PM UTC
Duration
1h 48m
Detected by Pingoru
May 18, 2017, 05:34 PM UTC

Update timeline

  1. identified May 18, 2017, 05:34 PM UTC

    Depending on individual configuration settings, some customers are currently experiencing issues with the welcome back user experience due to a Janrain UI change. This change is being rolled back and normal behavior can be expected for all customers in all regions at approximately 18:00 GMT.

  2. resolved May 18, 2017, 07:22 PM UTC

    The Janrain UI change has been rolled-back successfully. We anticipate no further related issues.

Your product runs on more than Akamai Identity Cloud

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →