Akamai Identity Cloud incident

Traditional Login and Registration

Resolved after 12 hours 32 minutes, on February 20, 2018.

monitoring Feb 20, 2018, 03:34 PM UTC

Engineering has implemented a fix for intermittent errors with the Login and Registration services in the EU region and is monitoring the affected service.

Started
Feb 20, 2018, 02:34 PM UTC
Resolved
Feb 21, 2018, 03:06 AM UTC
Duration
12h 32m
Detected by Pingoru
Feb 20, 2018, 02:34 PM UTC

Update timeline

  1. investigating Feb 20, 2018, 02:34 PM UTC

    Engineering is currently investigating reports of intermittent errors for the Login and Registration services in the EU region.

  2. identified Feb 20, 2018, 03:06 PM UTC

    Engineering is implementing a fix for intermittent errors with the Login and Registration services in the EU region.

  3. monitoring Feb 20, 2018, 03:34 PM UTC

    Engineering has implemented a fix for intermittent errors with the Login and Registration services in the EU region and is monitoring the affected service.

  4. resolved Feb 21, 2018, 03:06 AM UTC

    This issue has been resolved.

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