Akamai Identity Cloud incident

Intermittent Errors Reported Using Social Login

Resolved after 2 hours 20 minutes, on July 7, 2018.

monitoring Jul 07, 2018, 07:02 PM UTC

We have applied a fix to resolve the connectivity issues with Social Login. Our engineering teams are closely monitoring the service to verify the issue is resolved.

Started: Jul 07, 2018, 06:34 PM UTC
Resolved: Jul 07, 2018, 08:54 PM UTC
Duration: 2h 20m
Detected by Pingoru: Jul 07, 2018, 06:34 PM UTC

Update timeline

investigating Jul 07, 2018, 06:34 PM UTC

We are currently investigating reports of intermittent timeout errors from users of the Social Login service.
monitoring Jul 07, 2018, 07:02 PM UTC

We have applied a fix to resolve the connectivity issues with Social Login. Our engineering teams are closely monitoring the service to verify the issue is resolved.
resolved Jul 07, 2018, 08:54 PM UTC

The Social Login service is operating normally.

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