Akamai Identity Cloud incident
Authentication via Google Login giving errors
Resolved after 1 hour 20 minutes, on September 27, 2018.
Engineering has applied the fix and Google login is now functional again. Engineering and Support will continue to monitor these changes.
Update timeline
- investigating Sep 27, 2018, 02:08 AM UTC
Engineering is currently investigating errors while authenticating via Google Login.
- identified Sep 27, 2018, 03:12 AM UTC
Engineering has discovered a change in the Google API for exchanging codes for tokens. We are going to make a modification to conform with this change in order to get Google login working again. However, this change has not been documented, as far as we can tell, so we will be prepared to roll back if necessary.
- resolved Sep 27, 2018, 03:28 AM UTC
Engineering has applied the fix and Google login is now functional again. Engineering and Support will continue to monitor these changes.
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