Akamai Identity Cloud incident

Increased latency for traditional logins and registrations observed in the EU region

Resolved after 3 hours 10 minutes, on July 25, 2019.

monitoring Jul 25, 2019, 04:14 PM UTC

We are continuing to monitor for any further issues.

Started
Jul 25, 2019, 01:03 PM UTC
Resolved
Jul 25, 2019, 04:14 PM UTC
Duration
3h 10m
Detected by Pingoru
Jul 25, 2019, 01:03 PM UTC

Update timeline

  1. monitoring Jul 25, 2019, 01:03 PM UTC

    Akamai on-call teams engaged an issue earlier today that caused an increase in transaction time to complete a traditional login or registration. The team has taken action to mitigate that latency and we are currently monitoring performance to insure no further issues arise.

  2. monitoring Jul 25, 2019, 01:13 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Jul 25, 2019, 01:41 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jul 25, 2019, 04:14 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 25, 2019, 04:14 PM UTC

    This incident has been resolved.

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